Terms of Service
Birln Wall — Phlout LLC · Last updated June 24, 2026
These Terms of Service ("Terms") govern your use of Birln Wall, a call- and text-screening service provided by Phlout LLC("we", "us"). By creating an account or using the service, you agree to these Terms. If you do not agree, do not use Birln Wall.
1. The service
Birln Wall issues you a screened phone number. Calls and texts from people on your approved list connect to you directly. Callers who are not on your list are answered by our automated system and asked to pay a one-time fee to connect; once they pay, they are added to your list for future calls. You control your approved list.
2. Eligibility & your account
You must be at least 18 years old and able to form a binding contract to use Birln Wall. You are responsible for activity under your account and for keeping your device and login secure. You agree to provide accurate information and to use the service in compliance with all applicable laws.
3. The connect fee
The connect fee is a one-time charge paid by an unknown caller to reach you — currently $1.99. It is a transactional fee for connecting a single caller; it is not a subscription, deposit, security, or stored-value product, and it carries no surrender value. Payments are processed by Stripe; by paying, the caller also agrees to Stripe's terms. We may change the fee amount, and we will reflect any change at the point of payment before a caller is charged.
4. Refunds & disputes
If a caller is charged the connect fee but a connection genuinely could not be completed due to a fault in our service, the caller may request a refund of that charge by emailing help@birlnwall.com with the calling number and approximate time. We review refund requests in good faith. For payment disputes, contact us first so we can help resolve the issue quickly.
5. Acceptable use
You agree not to use Birln Wall to:
- break any law, or facilitate harassment, fraud, or abuse of others;
- evade lawful contact (for example, by law enforcement or the courts);
- send unlawful, deceptive, or unsolicited bulk messages;
- interfere with, overload, or attempt to gain unauthorized access to the service; or
- resell or commercially exploit the service without our written permission.
We may suspend or close accounts that violate these Terms.
6. Not for emergencies
Birln Wall is not a telephone service and must not be relied on for emergency calls. It does not replace your carrier line and cannot be used to reach 911 or other emergency services. Always keep a working phone for emergencies.
7. Service availability
We work to keep the service reliable, but we provide it "as is" and do not guarantee that every call or message will connect or that the service will be uninterrupted or error-free. We may modify, suspend, or discontinue features at any time.
8. Disclaimers & limitation of liability
To the fullest extent permitted by law, Phlout LLC disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose. To the fullest extent permitted by law, our total liability arising out of or relating to the service will not exceed the greater of the amounts you paid us in the prior twelve months or US $50. We are not liable for indirect, incidental, or consequential damages, including missed calls or messages.
9. Indemnification
You agree to indemnify and hold Phlout LLC harmless from claims arising out of your misuse of the service or your violation of these Terms or applicable law.
10. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the date above and, for material changes, provide notice in the app or by email. Continued use after a change means you accept the updated Terms.
11. Governing law
These Terms are governed by the laws of the State of Minnesota, USA, without regard to its conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Minnesota, unless applicable law requires otherwise.
331 2nd Ave S, Ste 400 PMB 3016, Minneapolis, MN 55401, USA
Questions: help@birlnwall.com