Privacy Policy

Birln Wall — Phlout LLC · Last updated July 16, 2026

This Privacy Policy explains what information Birln Wall (a product of Phlout LLC, "we", "us") collects and how we use it. Birln Wall is a personal call- and text-screening service: you publish a screened number, people you approve ring straight through, and unknown callers are asked to pay a one-time fee to connect. We built it to protect your privacy, and we hold your data to that standard.

Information we collect

• Your account. Your mobile phone number, used to create your account and sign you in by one-time passcode, and the screened number we issue to you.
• Your approved list. Contacts you choose to add — names and phone numbers — so those people can reach you without screening. You control this list and can change it at any time. We may also use it, at your direction, to help you stay connected — for example, letting a trusted contact know your magic word or that your screened number changed. We never sell your contacts and never use them for third-party advertising.
• Payments. When an unknown caller pays the one-time connect fee, the payment is processed by Stripe. We receive a confirmation that a payment succeeded and the caller's phone number; we never receive or store full card details.
• Payouts. To receive your share of connect fees, you set up payouts in the app, which creates a payment account for you with Stripe. Your identity and bank details are collected directly by Stripeunder Stripe's privacy policy — we never receive or store them. We store a reference to your Stripe payment account and records of the fees you have earned.
• Data-removal service (optional, paid). If you purchase our data-removal service, we collect the details our removal partner needs to find and remove your listings on data-broker and people-search sites: your first, middle, and last name, birth year, city and state (and any previous addresses you choose to add), and the email addresses and phone numbers you want removed. We share these details with Optery, Inc., our removal partner, acting as a service provider on your behalf — solely to perform and monitor removals, never for its own marketing. We store as little of this as possible ourselves (an encrypted copy or only a reference to your removal account) plus the status of each removal. If you use the free guided removal checklist instead, the details you enter stay on your device and are never sent to us at all — we store only your per-site progress.
• Call & message metadata. To screen and route calls and texts, we process records such as the calling number, the number called, timestamps, screening outcome, and voicemail you choose to keep. We do not record the content of screened voice calls.
• Device & app information. Basic technical data needed to deliver the app and notifications (for example, push tokens and app version).

How we use your information

• To screen, route, and connect your calls and texts.
• To let the people on your approved list reach you, and to ask unknown callers to pay the connect fee.
• To send transactional text messages tied to a connection request (see our SMS Terms).
• To provide support, prevent abuse and fraud, and keep the service secure.
• To meet legal and tax obligations.

We do not use your information for advertising, and we do not sell it.

Mobile information & SMS

We do not sell or share your mobile phone number, SMS opt-in, or consent with any third parties or affiliates for their own marketing or promotional purposes. The text messages we send are transactional and conversational only: connecting a specific call, or relaying texts between you and the contacts you've approved. You can reply STOP at any time to opt out. Full details are in our SMS Opt-In & Messaging Terms.

How we share information

We share information only with the service providers that make Birln Wall work, and only as needed:

• Telephony — to place, screen, and connect calls and texts and to provision numbers.
• Stripe — to process the one-time connect fee and to hold and pay out your share of fees to your linked bank account.
• Hosting & infrastructure — to securely run the app and store your settings and approved list.
• Removal partner (Optery) — if you purchase the data-removal service, to find and remove your information from data-broker sites on your behalf.

These providers may use your information only to perform services for us. We may also disclose information if required by law, to enforce our Terms, or to protect the rights and safety of our users.

Data retention & deleting your account

We keep your information for as long as your account is active and as needed to provide the service, resolve disputes, and meet legal obligations. You can delete your account at any time in the app (Call Guard → Delete account): this releases your screened number and deletes your account, approved list, settings, and screening history. Records we are required to keep — such as payment and payout records — may be retained as required by law. You can also request deletion by emailing help@birlnwall.com. If you cancel the data-removal service or delete your account, we stop processing immediately and direct our removal partner to delete your enrollment details.

Your choices

• Add or remove anyone on your approved list at any time, in the app.
• Reply STOP to opt out of transactional texts.
• Delete your account in the app, or request a copy of your data by emailing us.

Security

We use industry-standard safeguards to protect your information in transit and at rest. No system is perfectly secure, but we work to keep your data protected and limit access to what is necessary to run the service.

Children

Birln Wall is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the date above and, for material changes, provide notice in the app or by email.